Frequently asked questions

FAQs

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Are there any side effects?

ELÉRA™ is designed to be gentle on the skin. Some users may experience temporary redness, slight sensitivity, especially when first starting. This is completely normal and typically subsides within a few hours.

To maximize comfort and avoid bruising:
• Start at lowest intensity and gradually increase as your skin adapts
• Always use the provided Essential Oils for a smoother experience
• Keep the device moving and avoid holding it in one spot for too long
• Most users experience no issues when following these guidelines
• We recommend testing on a small area first

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What's included in my ELÉRA™ package?

Your ELÉRA™ kit comes complete with:
• The ELÉRA™ anti-cellulite massager device
• USB charging cable
• Detailed user manual
• Storage pouch

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How often should I use ELÉRA™?

For best results, use ELÉRA™ 3-4 times per week for 15-20 minutes per session.

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How long until I see results?

Most users report visible improvements within 4-6 weeks of consistent use. Results may vary depending on individual factors.

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Is ELÉRA™ safe to use?

Yes! ELÉRA™ is designed with your safety in mind and uses clinically tested technology. Always follow the usage guidelines for optimal results.

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Can I use ELÉRA™ in the shower?

No, ELÉRA™ is not waterproof. For best results and safety, use on clean, dry skin only.

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Do I need any special preparation before using ELÉRA™?

We recommend:
• Cleansing the area
• Applying Essential Oils
• Starting with a 5-minute session to test your skin's reaction
• Staying hydrated for optimal results

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What makes ELÉRA™ different from other anti-cellulite devices?

ELÉRA™ combines advanced massage technology with specially designed features for maximum effectiveness:
• Multiple intensity levels for customized treatment
• Ergonomic design for easy self-application
• Professional-grade technology for home use
• Proven results in as little as 6 weeks

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Is there a warranty?

Yes! ELÉRA™ comes with a 1-year warranty against manufacturing defects, plus our 30-day satisfaction guarantee.

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Can I use ELÉRA™ while pregnant?

We recommend consulting with your healthcare provider before using ELÉRA™ during pregnancy or if you have any medical conditions.